2332 Croix Drive, Virginia Beach, Virginia 23451

Important VA Update re Date of Receipt of Claims

The VA has decided that, due to the length of the COVID-19 pandemic,  it is no longer reasonable to assume that a letter without a postmark was received before March 1, 2020.  The VA had been following this policy for some time but is now opting to assume that a letter without a postmark was received ten days before being scanned at the Evidence Intake Center.  It is possible to make a case for an exception to this policy, but it is not guaranteed.  Since the date of receipt of a claim or additional evidentiary item may impact the effective date of your claim, it is best to either file such items by e-fax or upload vai E-Benefits.  If this is not possible, then seek confirmation of delivery for all items sent via the U.S. Postal Service.  A copy of the policy is attached for your review.  vadateofreceipt

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